The second entry of our blog series describes a typical second visit to our office.
1. You will be greeted at the front desk by either Dr. Cox or Dr. Hoffman
(it’s the one to your right as you enter the front doors, hopefully you remember from your first visit!)
2. One of the doctors will walk you through the normal check-in procedure you will use for all future visits. This
involves assigning you a personal PIN to use to log-in to the Ipad that is typically (should be) located at the front desk. You will be asked some questions on the Ipad and may have to fill out a form or two depending on your symptoms. This information will automatically be synced to your patient file when you are finished. Once prompted, simply return the Ipad to the front desk and have a seat as you are now
“checked in” and ready to see the doctor.
3. You will then enter the office of the doctor who performed your examination and will be giving your
Report of findings.
4. The doctor will go over your examination findings in detail. You will be given some education about chiropractic
in general and how it relates to your specific complaints (if you have any).
5. The doctor will go over any imaging in detail (if performed)
6. The doctor will give you a packet/folder that includes their specific spinal drawings and postural findings. The
folder serves as a great introduction to chiropractic and its terminology, but also contains the recommendations for care.
7. You will be given the recommended frequency of care and what different components of treatment are being
recommended. The different components may include the adjustment, muscle work, the “rolling table” and/or rehab. Once you have received the recommendations, the choice to follow them or not is completely up to you.
8. Once the plan and frequency are agreed upon, the doctor will then go over the available payment options. These
include paying per-visit price (typically best for those looking for insurance reimbursement), full payment of discount package with additional discount, monthly and weekly payments of discount packages.
9. You will then undergo an adjustment and any additional therapies that were recommended/agreed upon. This
will serve as a model of how your typical visit will go from this point forward during your initial treatment plan. This should give you a good idea of how long a typical visit will be.
10. The patient will check out at the front desk (with their doctor), pay for services received or treatment plan
payment option agreed upon and schedule a follow-up appointment. Booking appointments in advance, if possible, is highly recommended for those wanting specific days/times.
You are with your doctor from check-in to check-out, and we are dedicated to educating you and explaining everything that you do while in our office. This is not typical in most chiropractic offices, but is very important to both Dr. Cox and
Dr. Hoffman. This way, we can keep an eye on you the entire time and know that the recommendations are being followed to a T! (No cheating!)
The initial phase of care is designed to correct as many of the issues as we can, improve motion and function. The ultimate goal is to have you in our office as little as possible while maintaining the improvements you are able to achieve during your phase of care. Therefore, a lot the stretches, exercises and information given to you during the initial phase of care are designed to help you maintain these gains in motion and function as you start to come into the office less and less.
I'm busy working on my blog posts. Watch this space!